Articles

 Can I set up an automatic message on my email whilst I go on holiday?

All type of accounts can be set to send a reply to a sender with a pre-determined message. For...

 Can I track my email to ensure it gets delivered

Yes, there are a number of ways to do this. We currently use a system to trace our own accounts...

 Common email problems

The most common question we get asked is related to email either not sent or not delivered. In...

 Email Password Resets

As part of our compliance with GDPR, we no longer store any passwords and we cannot access...

 Email Password Security

Our guide below will give you some pointers on how to safely and easily manage complicated (hard...

 How do I access my email away from my computer?

Websites with standard mail accounts can use webmail.w3x.uk Accounts with advanced set up will...

 How do I set up an Exchange mailbox in Outlook 2013?

There are two ways to set up an Exchange account, automatically and manually. We recommend trying...

 How do I set up email in Outlook 2010?

On the File menu, click Account Settings. Click New. Click E-mail Account In the Auto...

 How do I set up email in Outlook 2011 - Mac?

Outlook 2011 has full support for automated setup, so configuring your mailbox is very simple:...

 How long does it take for a newly created email account to become usable?

New email accounts are usually available within a few seconds, but it is wise to wait five minutes

 How many email accounts can I have?

We do not limit you on the number of accounts, but most basic packages are set to 10 accounts. If...

 Mail box full

Our included mailboxes are the largest in the UK at 10Gb each. Our Exchange/365 mailboxes start...

 Microsoft Exchange/Outlook 2016 - Office 365

From Sept 2016 our new Exchange and Office 365 services have been upgraded. You will have a login...

 Why forwarding mail to AOL, Hotmail etc., doesn't always work.

Many users like to forward their mail to one of the free or personal use types of email account...